Montreal’s Premier Window and Door Company – Factory Direct

Impeccable Customer Service

We welcome you to Factory Direct Montreal

Factory Direct Montreal is known for its extremely quick and efficient service. Like our commercial windows, all of our residential windows are completely serviceable, low maintenance and quick to repair.

At Factory Direct Montreal, we believe that exceptional service, combined with constant innovation, and decades of experience puts us in the best position to address all your door and window installation needs. We love talking to our customers and believe that the consultation process should be as clear and transparent as the windows we install.

Factory Direct continually succeeds at improving the elements that make a high-grade window, while removing the constant maintenance that causes frustration. We all want our windows to accent our homes, but at the same time be resilient enough to withstand weathering and time. Factory Direct believes that your windows should be an investment in your home.

Factory Direct Montreal only uses world-class production equipment to fabricate truly advanced vinyl windows. Our true innovation at Factory Direct is the fact that we make sure all phases of the window ordering process; initial consultation, ordering, production, and even installation by our dealers, is done with communication and proper customer service throughout the entire process.

Montreal Windows Installation

Residential window installation is one of the most important investments you will ever make for your home.

Click here to view more realizations by Factory Direct Montreal

Whether you’re looking for a new window installation, or simply seeking to replace your current windows, finding the right solution is no easy task. Thankfully, we’ve had the privilege of helping thousands of people in Montreal make the right investment. Our windows and window installation process are designed for both world-class designs as well as the resiliency needed to withstand the challenging Montreal climate.

If you’re looking for the best windows in Montreal, let us show you around. Whether you’re interested in a standard fit or are in need of a new custom window installation, our team will guide you in the right direction. Featuring a wide-array of styles, functionality, casings and finishings, we have the new windows you’re looking for.

For complete specs and all available window options in Montreal, please check out our Windows Section.

Montreal Door Installation

Our talented team is ready to help you with door installation as well! Offering the same quick and efficient service we’re known for, we’ll outfit your home with the best in eco-friendly door technology available in Montreal. We install patio doors, garage doors, and various custom doors!

Interested? Check out our Doors section and find out our wide selection of doors for your house.

2023 CBRB Inc. Factory Direct Windows and Doors Inc. Certificate

Visit us at our showroom

Factory Direct Montreal Information

1190 Rue Bégin, Saint-Laurent, QC H4R 1X1

Phone: 514 387-0001
Email: info@factorydirectmontreal.ca

Partners

Garage Door Repair Montreal
Emergency Locksmith Montreal

What do our customers say about us?

Portes et Fenêtres Factory Direct Montréal Windows & Doors

4.5

Based on 286 reviews

See all reviews

Portes et Fenêtres Factory Direct Montréal Windows & Doors

4.4

Based on 32 reviews

See all reviews

Najoie Hankache

1685754621

Nous avons eu un très bon serviceNous avons changé nos fenêtres et notre porte d'entrée, ils ont fait un travail extraordinaire, belle installation, propre, ...Je les recommandePour les portes et fenêtres Factory direct

Maryam Farzaneh

1683802170

Super professional and friendly group, special Thanks to Alex,Sasha and lovely Sveta 🙏🏻 being so dedicated and hard-working!

Bardot Ngo Ndjel

1682823995

Couple of months after installing our doors, we had a little mishap and the door fissured without no explanation. We later found out that door was not properly installed, we called the same team that installed the door, they came in handy and did an amazing job despite the cold. The new door looks amazing and it's now childproof.

Asanda Nkosi

1682637750

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L M

1682012380

I ordered two beautiful double doors with rain glass to replace an old front door. The service was amazing. Alex listens to what you are looking for, helps you to select everything and isn’t pushy. The install was meticulous and tidy. Whether you need windows or doors I would definitely feel good telling you to go see Alex. It was a pleasure!

111 222

1680463558

Great customer service from Sasha, he is very responsive and proactive. It was our second purchase and we are satisfied once again. We would definitely recommend them!

Nabil Sfeir

1680313872

I met with Sasha, he took all the time to explain the quality of windows, work and time lines ahead. The pricing was better then the competitors. The windows arrived earlier then expected. The quality of windows was excellent. The installers arrived 730 am by 8 am the floors were covered with sheets and they were removing the old windows. Installation for 7 large windows and 1 patio was door was done by 4 pm. The head installer went above and beyond to fix the patio door floor as it was leaking from the old installation. I highly recommend Factory Direct and especially Sasha and his team. They all went above and beyond.

diego albornoz

1680279409

Very happy with the end results. From the first contact , this firm is highly professional. It took 1 day to changed 12 windows. Everyone was nice, friendly and skill worker. They even cleaned after. Special thanks to Sasha ( team leader and contact person) always there to answer my questions. Thank you very much, would recommend to everyone!!! Diego

Sophie Lawi

1679879292

Very easy experience. They delivered exactly what was promised and were professional to deal with. Love my door

Eusèbe S. HOUNKPONOU

1679429445

Bonne expérience en généralLes fenêtres sont arrivées un peu plus tôt à notre grande surprise, vu les délais ces temps-ci. Nous avons dû chercher in extremis un sous-traitant pour le sciageDes professionnels qualifiés lors de l'installation. Vite fait et bien fait.Prix raisonnable vu la qualité des fenêtres et travaux et bonne expérience avec Alexandre, toujours disponibleJe les recommande

Christina Fazzina

1679346698

Sasha and Sveta were quick and professional. Sasha definitely takes pride in his work and they scheduled the install when they promised they would. Fast work and the gentlemen who came to install were quick, polite and cleaned up afterwards. Will definitely be calling them for the rest of our windows. We got patio doors done and living room windows done this time. Highly recommend 🙂

Bernardo Gose

1679271069

I am so happy with my windows and doors. Sasha and Sveta are helpful and gave such good service! They took theyre time to explain to us the types of windows and doors, and were patient with us. I would definetely recommend!

Gloria Catallo

1679151159

I was shopping around for windows, had to do my whole house after doing my homework i decided to call Factory Direct . The best thing i ever did. We dealt with Tony, he was courteous, respectful, and attentive to our needs. He set the expectation and was right on time. The day of installation Alexei and Maxim and another i forgot the other guys name. HOLY MOLY talk about an awesome job, they installed my windows, within a day and a couple of minutes. They were punctual, efficient, protected my house from shoe imprints, cleaned everything!!! Its as if they were never there. I would definitely recommend Factory Direct for pricing, precision, and the best customer service that I havent had in a long time. Thank you Tony and the team at Factory Direct!!! Vito and Gloria

Grygorii Shatskyi

1678372885

We have had a great customer experience with Alexandre, he is responsive and helpful. Very glad for choosing them over other companies, definitely will order from them again.

Jason Burdado

1676084832

I highly recommend factory direct they did an excellent job …Thanks to Sasha and Sveta for they’re help and they’re easy to contact as well !!

Jason Ferris

1672323235

Excellent product and service, flexible scheduling, good follow up - recommend you confirm details around post job clean up.

Stevy Ch

1671679867

Bought our house first week of November and started shopping to change our windows with a door. We found Factory Direct, the good reviews convinced us to send them a message, their sales rep Tony called the next day and was very helpful. Despite our busy schedule, he came all the way to the showroom and open the doors at 7pm for us, took his time to show, explain and help us choose the right product, pricing was very decent. We were told the windows would arrived around February-March. Got a call mid-December saying the windows and door are received, ready to be installed. Had them installed the very next day, 3 very capable professionals working in synergy completed the job in a single day. Six windows and a door perfectly installed. Their English and French weren't the best, but they were very nice and helpful. Overall, pleasant experience, would recommend.

Chantale S

1669935099

Super bon service , prix compétitif employés super gentil et service après vente super impeccable.

Della Martin

1669816957

Amazing staff, friendly, professional and helpful. Always felt well taken care of through the buying process and installation. Some delays but all was properly communicated and handled. Very happy!

Danny Chhem

1669661355

Factory direct was recommended to me and I recommended them to a friend too. Very satisfied with their windows, door and patio door. Sasha is very dedicated and highly knowledgeable of his products. Max and his team made fast (AND CLEAN!!) work installing 17 windows, 1 front door and 1 patio door. The team was also extremely responsive to come back and correct minor defects after installation.

Susan Phillips

1669639945

Only windows and doors company I can ever trust! They will go above and beyond for you. Highly recommended!

Steve

1669491230

We love our new front door from Factory Direct Doors & Windows! The quality of the door and equally as important, the installation, are both amazing. The fit and finish all the way down to the perfect caulking around the door is top quality. Very easy to deal with the company and highly recommended!

Craig Padvaiskas

1669230029

Our windows were installed in July but we waited on purpose to post a review because we wanted to see what summer felt like. What happened when it rained and what the winds of fall and temperature drop did to my windows and house. Do yourself a favour, do not look any further than Sasha and Sveta and Factory Direct windows!! I did my Energy Star research before we signed, these windows (on paper then) were the best I reviewed of 4 options we had seen. Now they're installed and we've lived through 5 months with them. I say it again. These are the best! Period. It starts with Sasha and his visit. You will never be more informed or comfortable about windows (how they work and what an installer will do) than what Sasha introduces you to and teaches you about. Then Sveta takes over, the master controller! She makes the magic happen and seamlessly at that! The day the crew arrives (mine were Alex and his team and Max) be ready for professional, courteous, activity. Moving together like the timing of a Swiss watch, they are all cohesive working as one unit but in different rooms together. Blink and it's over! I've since recommended Sasha and Sveta to 3 friends who are actively looking, I know 2 signed. Seriously folks... do yourselves a favour and let Sasha and Sveta take care of you!

Eva Echenberg

1668966051

Thank you to Sveta for always answering my questions and to Max for excellent work. He was quick, efficient and clean. I will come back when I need another window or door. Thank you!

Daniel Proulx

1668958070

We worked with Sveta and Sasha to upgrade some of our windows and our patio door. They offered fantastic support and advice throughout the process and the quality of the installed windows and door are great! We will be using them again as we upgrade more of our windows in the coming years.

Diana Cerone

1668625970

We just had our front doors installed by Factory Direct and we couldn't be happier! From the start, Sasha & Sveta were amazing, incredibly nice to deal with and they answered all our questions and made sure we were happy with the choice we made. The installer was very knowledgable and clean. The price was competitive and quality was above expectations. I will definitely be contacting them again for any future projects :)

Prokopios Sotos

1668617737

I would like to thank Sacha, Sveta and all the team at Factory Direct for making this experience very positive. From initial contact with Sveta for an estimate request and initial meeting with Sacha for Sales (very informative and honest), to keeping me informed of progress for production, delivery/installation, all dates were respected and installation team was very professional, courteous and on time.Definitely would not hesitate to recommend Factory Direct for all window and door needs.Job well done!Thank you!P. SotosCarignan, QC

Rose Bardot

1667887766

We were really pleased by the work that was done by Seta, Sasha, Andre, Tim Linder. They redid all the windows in our house in the given time period and we are more than satisfied with the results, so satisfied that we recommended them to my sister Rose and a family friend, Daniel. I definitely recommend them and won't hesitate to work with them in the future.

Janelle Hope Visser

1667871131

Most amazing to deal with. Doors beautiful. Installation brilliant and overall amazing to deal with.

goga nik

1667427684

Just got our windows installed and could not be happier. Was not an easy case as we had to find a perfect match to our cedar facade. Very knowledgeable installation team. Attention to details. Very clean and responsible personnel. So happy about the final result. Big thanks for Alexander and Sveta for all the assistance, courtesy provided in terms of measurements, contractual details and all other processes, perfect customer service. Good price and great quality, great colour match. Iulia and Dmitri, Châteauguay.

Maria

1666967674

Superb service. This is the 2nd time I have dealt with this company. Always very courteous and ready to answer any questions. Sveta and Sacha went above and beyond to help me choose the best product for my needs. Quality products and the installation was fast and very professional. Thank you.

Sabrina Evans

1666964610

Tony was great at explaining the process and being very available should we had any questions. The process was easy, and the windows were delivered ahead of schedule. They are beautiful and seem to be very good quality. Would highly recommend.

Tony Trentadue

1666826282

Very happy with the windows from Facory Direct a teem of 9 people showed up on friday at 8:30 am and finished by 4:00 pm for my duplex. They were very professonal and the windows look amazing. Sasha and his wife Sveta are very efficient and to the point in handeling the order of the windows. Everthing went as planned and we love our windows. Thank you Sasha and Sveta I would strongly recomend them to my family members. Thanks again to Factory Direct and to Sasha and Sveta!

Erik Madsen

1666369802

I was looking into having windows installed in some interior wall spaces. Although I’m not going ahead with it for now, Sasha and Sveta were very helpful and thorough in providing a quote and I will certainly return to them if I plan to move forward with the project.

Billy Joseph

1665682860

Farshad Afrough

1665241972

Perfect!

An Pham

1664994463

Great work, great price.

Akula Sisters

1664209597

Hello! I hired Factory Direct to change all the windows in my Duplex and they finished the job in 1 day! The windows are very good quality and the installation was very well done. They cleaned up as much as they could. It was a pleasure to work with Sasha and Sveta they are both very responsive. I recommend this company to change your windows or doors. Best, Diana

Alexie-Victoria Menor

1663882604

We are very happy with the work, Sasha, Sveta and Andre's team did for us. The two doors and window installed were installed properly and are good quality. We would like to recomend their company to anyone who are looking for a good service for their home or business.

Oleg G.

1663848619

I want to thank Factory Direct for my newly installed windows in basement, got best price estimation among 6 other companies. Installation was done quickly and very professionally, thanks to Anthony's team. Will definitely recommend this company to anyone is looking for new windows.

SAM

1663171732

Sveta, Sacha Thank you very much for your help in getting my windows. it was a great help with both you guys, sam kassam

anna hefter

1661298665

After intensive shopping and estimation and few companies I called company FactoryDirect. representative of the company Sveta Odovsky patiently answered all my questions. Sales representative Sasha Odovsky visit our house with window sampleand explained me all about quality and warranty of the product.Price was very competitive.Big bow window was delivered earlier than promised and was installed by team of very professional workers under supervision of Anatoly. As a result:fantastic look, great quality!I recommend FactoryDirect. Do not loose your time looking for other companies. Valery Hefter

Cheng Yang

1661196144

Good experience for installing my new basement windows directed by Sveta & Sasha. Sasha visited my place and gave me a great explanation and recommendation. Sveta provided good follow-up with the factory. The installation staffs are also good! Highly recommend!

Bulldog58

1661188340

From The sales rep Oleg Voronov and the installation team wanted to let you know that we are totally satisfied with the service and installations of our windows, your team of installers are a great team and very respectful and worked well together and cleaned up my neighbors commented it's like they were never there. So again, thank you again.

Елена Садырина

1660834380

Un gros merci à toute l'équipe pour l'excellent travail! Sasha qui a visité notre maison et a donné une super présentation des produits et a répondu à tout nos questions. Sveta suivait l'usine et la préparation des fenêtres avec une grande responsabilité et restait en contact avec nous en répondant rapidement à toutes les questions meme en fds🥰. L'équipe d'installation était si professionnelle et organisée avec une installation rapide et une belle finition. Merci beaucoup à Anatoly et 2 autres personnes pour un travail impeccable!On vous recommande avec confiance cette compagnie!

Meghan S

1660326577

We just moved into a new home and our Seller chose Factory Direct to replace damaged windows, with an estimated installation date of Fall 2022. Much to our surprise, we received a prompt phone call 2 days ago to let us know the windows had arrived and that they'd be willing to come install them today!The estimated timeframe was 8-9am and the installation team arrived promptly at 8am to begin the work. All 3 gentlemen were polite, kind and completed the window installation in a tidy, prompt and efficient fashion. We'd gladly use them for our future window needs. Thanks!

Daniel Gagnon

1660080028

Oustanding customer experience, from first contact to final install and billing. Fantastic value at reasonable prices.

KD Huynh

1659462487

Excellent customer services: Cristy Hunter, Tony Semerraro and Oleg Team Installeur, the work perfect, clean everything after they did.I would highly recommend this company to everybody. Great work, great people, great price. My new main door is beautiful! new lifestyle!Excellent service!! Excellent experience. Keep up the great work!!

besher issa

1659387586

Great Company that i will highly recommend. Directed by Sveta & Sasha .first experience was with Sasha who visited our place and give a great explanation and recommend a solution for our place. Sveta was following the factory and the preparation off windows and patio doors with big responsibility and keep in touch with her clients with fast responding for any questions.the installation team was so professional and organized with fast installation and beautiful finish.

Sherida Rodney

1659374143

Very professional reliable and fast. Customer service agent very Sveta is very professional and honest, very helpful and always there to answer any questions to solve any issues.Excellent service Sveta and Sasha. I would recomend factory direct to anyone.Keep up the good work guys.

Channge Jekon

1659196069

Looked for a windows and patio door supplier and found Factory Direct. Sacha and Sveta were very responsive and easy to work with. Their pricing were very good and they were very flexible in helping choose models and material. Then the install team called and came and removed the old windows and installed the new ones including 2 patio doors and the result is superb and upgraded the look of the house. Alexi and his colleague did a precise and efficient installation in two days. Great team and great results.

kene jude

1658781675

so happy that l meet this company. All my windows and doors installed. black colour. beautiful . l will recommend anyone that need window or patio doors to meet this company. THEY ARE THE BEST IN MONTREAL , QUEBEC IN GENERAL. VERY GOOD PRICE.

Giannina Loret de Mola

1658692834

Really want to thank Sveta, Sacha, Anthony and the great team that came for the installation of our windows!! We are so thankful and happy about the quality of our windows 🤩, and we were so happy with the service and attention of Sveta and sacha all the way🙏🏻. Anthony and his team just were amazing, so professional and kind!!! Thank you very much great team!!!💯

Nick Yu

1658528817

I received excellent service from Sveta, Sasha as well as their team of technicians. Work was done quickly and professionally. I plan to ask Factory Direct to do the work for the rest of my windows when the time comes to change them.

Sophia Skretas

1658449380

I am extremely happy with the work they did.I would highly recommend this company to everybody. Great work, great people, great price. My windows are beautiful!!! Sasha and Sveta were so quick to respond to all of my questions. Excellent service!! Excellent experience. Keep up the great work!!

Paul K

1657895850

I used this company to replace a window. Process was smooth and efficient. Installer and sales rep showed up on time, window was ready when promised and installation was done well. Will use again in the future when I need to change other windows or doors.

Pascale Delhaye

1657833611

Louise Johnson

1657569731

We would like to thank Sveta, Sasha and all of their team for their professionalism, work ethic, effeciency, cleanup and great work in the installation of our new EnergyStar windows and doors. We would highly recommend this company and this team as we were very impressed by all. We have since installed our kitchen blinds into the interior window frames and they look great!

Charles Travers

1657066488

have to say very impressed ,the service was smooth from office shout out to Sveta ,walked me through the whole process the team was here when they said they would be led by Max cleaned up and installed in less than a day and the price was right

Joseph I. G.

1657023270

I'm extremely satisfied with pre-sale, door installation and post-service. Max did great job removing old and installing new door. Very fast, clean and professionally. Two thumbs up !

Brigitte B

1655497909

I called 3 well known Window Companies in Montreal. Sveta from Factory Direct was the only one to call me back. She returned my call the very next morning Sasha came by a week later to do the quote. Max and his team of 6 guys did all the windows and 2 doors the same day. It was a big job! We are very happy with the look and quality of the new windows and doors. Thank you team Factory Direct you got the job done!! Excellent Customer Service from Sveta Sasha and Jorgia.

Lisette Morneau

1655482738

L'employé qui a effectué l'installation des deux portes a été très respectueux et l'installation est impeccable. Tous les débris ont été ramassés et l'espace a été parfaitement nettoyé. J'ai eu plusieurs commentaires très positifs sur les nouvelle portes.

Ted Wilson

1654611615

What a wonderful experience with Factory Direct windows and doors. It's the second time we work with them and the team is amazing, products are very good quality and the installation crew is always meticulous. Highly recommended.

Ian Baxter

1650497604

We were extremely pleased with the service we received especially when Sasha and Sveta were so helpful in making sure our windows were installed by a certain date as we were pressed by a timeline. We are also very happy with quality and the installation was done efficiently and quickly. Thanks for the great service!

dimitrios zoulias

1649704699

Beautiful work precision perfect

igor stoliarov

1649552850

I have decided to upgrade my windows and patio door last year and it took quite a big effort to find a good deal . At the end I have chosen" Factory Direct " and mostly because of the presentation made by their sales representative Alex . He and Svetlana were simply the best . Understanding of the customer needs , very clear description of procedures and attention to details are the most distinctive of their professional qualities .As for the rest ,the instalation was made later than it was discussed but we weren't really pressed and didn't insist when we were advised about delay .In general the instalation crew did a decent job eventhough there were the little hiccups but they were addressed right away with no problem .Overall we are pretty satisfied with the work of this company .

Raymond Wong

1649340863

Sasha was great in explaining the differences in windows and communication was great with all the staff before and after the installation, high quality windows and the work they did was excellent, any problems that came up they addressed the issue. Very happy with the windows and the work they did, would recommend to them without hesitation.

Anna Boshyan

1649082653

Super happy with the service, very professional from the very first moment I contacted for a quote and until the actual installation. Totally recommend. They installed new door windows and garage for me! And they also provide financing solutions! Also the windows met energy star standards so I was able to get federal and Quebec assistance through Renoclimat program.

oksana babych

1648866000

I'm very happy with the product I purchase. Several neighbours have used Factory direct successfully so we asked them for a quotation to replace all of our windows and patio doors. From that point until completion it took four and a half months as they promised. they have been excellent. We are delighted with the quality and appearance of the great job. Our congratulations to all at Factory direct for such a honestly and professional service .Sasha Sveta Alex way owner installation team and girls in the office.

Inna Simonova

1648829476

I would like to thank the team who installed the windows and patio doors at my house last Saturday. Three guys worked very professional and efficient. Also I was very happy with the owner of the company who helped us to book the new date due to weather condition in very quickly manner. All the steps of our project with this company were amazing, starting with suggestions, quote, measurements and the installation. I strongly recommend this company to anyone who is looking for windows/doors replacements project.

Muntean Ciprian

1648769420

Great experience dealing with Sasha and Sveta Factory direct. Sasha offer me triple glass in my bedrooms, because I live in the very noisy area now I so happy I sleep like a baby I don't hear any noise outside I so happy that I choose UPVC windows with brick mold my windows has sound adoptment as Sasha promised. Everything from quoting through to installation was smooth. Really happy with our new windows and doors. Definitely I'm going to recommend those guys to all my friends.

Phil S. Lambadi-Moreno

1648742257

What a wonderful experience with Factory Direct. The whole is team is great, extremely responsive, responsible and friendly.Prices were much better than the competitors, it is extremely easy to communicate with them, I always received timely responses and felt like every concern of mine wasI couldn't be happier with the results and the service I received, highly recommended! Thank you.

Kunga Nyiwa Bantase

1648551799

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Thuy Nguyen

1646762667

thank you Sasha and Sveta for all the information that you gave, in the end we decided to postpone our project due to personal issue. But we really appreciate all the time that you spent to introduce and show us ( even in the weekend) and all the knowledge that we never ever have from other supplier .Hopefully I will have a chance to work with you guys in the future!thank you,

Amir Radaii

1644159056

I’n really happy with the result of their job.They are punctual and reliable. The installation process was fast and clean.Thanks guys, you are the best.

Ibrahima Diallo

1644076837

J'ai utilisé les services de Factory Direct Montréal portes et fenêtres pour acheter et installer 2 fenêtres chez moi. C'est la première fois que je découvrais la compagnie. Je les ai trouvé très à l'écoute et prêt à travailler à la satisfaction de leur client.

Dimitri Soursos

1643553054

Decided to do all my basement windows with factory Direct great sales team and perfect installation team. Good clean and professional work. Will also change the rest of my windows with them.Follow up on the experience 1 year later.I called them to do all my main floor windows as well in the fall. Once again I have to give them a 5 star rating! Now all my windows are bran new.. comfort level at home is night and day from before we installed the windows.. Install crew did a fantastic job, and price was something I was willing to pay compared to the other quotes I had received form other companies which were just not normal.Thank you Factory Direct

Sivakumar Kandiah

1642449732

A week ago, 2 guys from the company came to our house to install the porch windows.They worked in a really hard manner that their devotion and determination was quite visible by the end of their job. In fact, the boy’s took the time to make sure the insulation and everything is covered up well. They also cleaned up after they had finished their work which was really kind of them.Tank you for coming and doing a great job especially,Sveta and Sasha.We hope to see you guys again if we need something.Highly recommend using their products and service.(They do the job for a great price!)

Mohammad Bagherzadeh

1641842990

Nice work!Proper price and good quality!Thank you Seveta, Sahsa and your professional installation team (Alex).

Roman Freeman

1641581985

Me and my wife were very impressed with the professionalism and the most sincere honest and personal approach of salesman's Sasha and Sveta, they were very forthcoming swiftly answered all my questions and supported me throughout the whole process.the installers. Max and Alexey were always on time, worked cleanly and were very considerate of all the specifics of my household. The standard of the windows and finishes are at the highest craftsmanship, we are extremely happу with the final result and look forward to upgrad all the other windows with factory direct. We most definitely recommend this company and especially the team that works for us.

Matthew Dubois

1641411966

Shopped around for several quotes and the quote from Factory Direct was nearly 50% cheaper - so I was a bit skeptical at first.Although the delivery and installation of the windows came 3 months late - I can somewhat understand due to the pandemic - at least my follow-up emails were generally responded to quickly.Windows came in today and everything looks good so I can't help but give a great review and recommend this business.Should I need new windows in the future, will probably be my first stop.

James Knaffo

1641311849

Nous avons commandé des fenêtres et des portes complètes et le résultat est exceptionnel. Équipe très professionnelle, la communication était impeccable. Le bureau était toujours en contact avec nous concernant tout problème, retard ou commentaire concernant le travail. Nous sommes très satisfaits des résultats et avons définitivement recommandé Factory Direct à tous nos amis pour les portes et fenêtres à Montréal.

Iv Asi

1641066839

Yes, three months later because of pandemic, but... Instalation team does great work of windows replacement. Fast, reliable, clean and in time. Thank you Alex, Max, Alexey for your professional job done.Special appreciation for Svetlana salesperson that always been in touch always nice and helpful.

Arkadiy Malutin

1640983679

They did a great job installing the windows. Good service. Thank you Sveta and Sasha for the help.

Irene Senyk

1640362883

We would like to share our experience with Factory Direct and windows replacement.The job was done in timely manner and very professional !Amazing customer service and the quality of the windows.We are now continuing for a second project with Sasha and Sveta and strongly recommend this team for your projects. A massive thank you to all of you and to the installation team Aleks and Valera.

Sasha Mc Shket

1636671349

I love this company very friendly staff very quality windows and doors which is UPVC

Emanuel Medeiros

1634039449

just got my windows and 2 patio doors installed, great service and best prices, Sergei the sales representative was always available for questions or information

Tanya Siv

1626458560

We had this company replace all the windows and doors in the house. Alex came soon after we called and gave us ideas and prices. Alex was Very professional, knowledgeable and simply a nice person.
We ordered all the windows and doors and a couple of weeks they crew came to install it all in one day!
The job was done with great attention to detail and the finished product is just wonderful. Thank you Alex and Crew. You Rock!
Highly recommend ⭐️⭐️⭐️⭐️⭐️
(Before and after pictures)

Alia Tabbara

1614024022

Great product and amazing team!

Mekhael Barcafe

1613609589

excellent service travaille d équipe très compétant produits des qualités et bon prix je vous recommande 100% Merci ,Sergery et à toute l équipes,,,,,,,

LJ Lasangue

1607310506

A great experience from getting an estimate all the way to getting our windows and doors installed. Sales rep was friendly and came back to make sure we were OK during the installation. The installers were very professional and friendly. They would always update us through out the install and answer any questions we had. Thanks guys

Frank V. Guerriero

1604835055

Our sales rep Sergey was instrumental in helping us choose the best quality windows for our home while keeping our budget in mind.
The installers, lead by Max, did a spectacular job. I am looking forward to seeing how these windows perform during our deep freeze winters. Great job guys! Keep up the good work!

Lina Asselien

1563735914

Service excellent, professionnel et rapide.

Nancy Rassy

1563309241

New doors are installed.. Peter and his team were great, professional and helpful. A good experience from Sales Rep to installation team! This Rive-Sud group is highly recommended.

Norman Miller

1554402190

Windows and doors look fantastic. The service was impeccable. The installers were a pleasure to work with. Their prices came in as much as half of competitors quotes.....almost too good to be true....but a reality! I would highly recommend Alex and his team.
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Jean Marie Charbonneau

1553438118

L'ensemble fait un tout car tout est bien répartis, je suis persuadé que tout ceux que vous avez fait et que vous allez faire trouveront preneurs, personnellement je vous dis félicitation, bonne réussite et ne perdez pas patience.

Mark Sexsmith

1542580690

Peter and the Factory Direct team are very professional and courteous. We are pleased with the workmanship and the look of the windows and door. Would highly recommend.

Laura Marie Jordan

1523108390

Alex came to our house for an estimation for 6 windows and was very friendly and informative. The guys who installed the windows were very pleasant, fast, and professional.Highly recommend this company very pleased with the installation.

Cristy Celeste Hunter

1520272945

Torpan Slava

1518142739

Prix compétitifs, service rapide, travaux de qualités !

Mitchell Simon

1516064526

Super service and prices. Alex was great to deal with!

Tukta Sunny Nakornket

1512348354

Nathan Krivorot

1507673229

Kelly Thompson

1497362037

Windows and doors look fantastic. The service was impeccable. The installers were a pleasure to work with. Their prices came in as much as half of competitors quotes.....almost too good to be true....but a reality! I would highly recommend Alex and his team.

Tom Mancuso

1493074310

I am very satisfied with Vinyl Pro windows and Factory Direct. Alex was very helpful and his installers were very fast and professional. I would highly recommend Factory Direct for your windows and doors project.

Christine Brusseau

1475200904

Beautiful windows and doors. Can't say enough about this company. Alex Levitin is the best!

Олег Левитин

1475198461

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