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Professional team — absolutely the best in Montreal!!! 🤠
Garage door installation was done quickly, efficiently, and with great attention to detail. Fast, clean, and high-quality work. Highly recommended!

From dealing with Sasha on the sales team to dealing with Andre on the install team it was easy all the way through, they worked professionally neat, cleaned up and they were thorough from beginning to end. A pleasure to deal with.highly recommended.

I had my home windows replaced by Factory Direct, and I’m really happy with how everything turned out. Sasha and Sveta were fantastic to work with—professional, friendly, and always ready to help with any questions I had. They made the whole process smooth and easy, from start to finish, and kept me updated along the way. The new windows look great and are high quality. I really appreciated their attention to detail and great service. I’d happily recommend Factory Direct to anyone looking to upgrade their windows!

The process of replacing our front door was handled very professionally by Factory Direct. Starting with our first meeting with Sasha, going through the quote process with Sveta, and of course, the installation. Five star service from all. We would highly recommend the team for your door or window replacement. Cheers guys!

Ces changements ont grandement augmenté la clarté de ma maison.
L'installation s'est faite en un temps record par une équipe de professionnels.
Je suis entièrement satisfait de leur service.
Pedro (Kirkland, QC)

We chose to work with Factory Direct after getting several estimates for my elderly mother’s house. We replaced all the windows and the front and back doors. It was not something we took lightly as this was a big financial outlay and undertaking. We had Sasha come to quote, and what felt like a hard sell was actually his way of making sure we understood all the details and differences in their product compared to the competition. I have to say I really truly appreciated this since we then met others and were able to see the differences.
We had many back and forths and slight adjustments to the quotes as we made changes to the way the windows would open etc. They were always patient with us.
Finally we visited the showroom to be absolutely sure these were the right windows and doors and to be convinced and comfortable with the decision. Once my mother signed up and gave a deposit there was a 6 week waiting period for the windows and doors to be manufactured, and when they were ready to be installed they called us to set a date within the week of them being ready.
I cannot say enough about the crew that showed up for the 2 day install. They were incredibly efficient hard workers and went above and beyond in extra touches as well as cleanup. When they left for the day, and ultimately the job there was no mess left over. They were true professionals.
Not having to paint the trim was a bonus and the triple pane glass has helped immensely to reduce the noise and draft the old windows let in.
We are very happy with Factory Direct and would not hesitate to recommend them.