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I was very worried about choosing the right company to install my windows because my lodge cottage is made of logs, and the job really needs to be done with precision and professionalism. I can confidently say that Factory Direct exceeded my expectations.

Sasha provided incredible service from the very beginning — he took the time to answer all my questions, reassured me throughout the process, and offered excellent suggestions that truly made a difference. A big thank you as well to Eugene for taking extremely precise measurements while maximizing the window space, which was very important for this type of home.

Finally, the installers went above and beyond. Their work was clean, professional, and done with great attention to detail. You can tell they take pride in what they do.

Overall, a great experience from start to finish. I highly recommend Factory Direct to anyone looking for quality windows and a team you can truly trust — especially for unique homes like mine.

Exactly 2 weeks back on cold, chilly and non stop snowy weekend, the Factory Direct team arrived to install 11 full windows. They started early Sat morning Dec 6th and worked through to Sunday night Dec 7th 10:30 PM..a difficult long and protracted process, the team in the freezing cold removed our 44 year old windows and placed in our brand new thick UPVC windows. I repeatedly told them to come in and warm up, but they kept working and working..dilegent, conscientious and very respectful with us from start to finish..I keep thinking about that final Sunday night with the temperature dropping and snow all around, they spent hours inserting the new bay window and accompanying new buildout frame completely outside! It should therefore come as no surprise I highly recommend Sasha and his team as your one stop company when it comes to windows. And lastly as well as equally important, it is very much worth noting Sasha provided me with a very comprehensive & educational meeting months back on his quality UPVC windows. He also enlightened me to the availability of government grants and funding to help assist us with this massive project. Bravo all around; I will be spreading this message to everyone I know...

We were super pleased with our decision to go with Factory Direct Montréal Windows after getting several quotes. Sasha met with us in our home to measure the windows and make suggestions based on our needs. He was very knowledgeable, and helped guide us through the process.

We selected this company due to great customer service and good pricing, but also got great installation with Max!

They delivered on time as promised, went above and beyond with follow up, and did a clean, neat installation job.

I recommend them!

We recently had a bay window installed by Portes et Fenêtres Factory Direct Montreal and the entire experience was excellent from start to finish. The quality of the product is outstanding, and the installation was done professionally, efficiently, and with great attention to detail.

A special mention goes to Sasha, our representative, who was exceptional throughout the process. Sasha was knowledgeable, responsive, and took the time to explain all options clearly, ensuring we felt confident in our decisions. Their professionalism and follow-up made the experience smooth and stress-free.

We are extremely happy with the final result—the bay window has truly enhanced both the look and comfort of our home. We highly recommend Portes et Fenêtres Factory direct Montréal and would not hesitate to work with them again.

We at the The Sign of the Theotokos had our garden door replaced by Factory Direct just intime before our winter set in. Sasha and Svetlana were wonderful to work with from quote to installation. The wait was long but Sasha rose to the occasion with a very efficient crew at every step of the way. No matter what the challenges. I would recommend them!! Gold star service. Love the colour and finish.

Services compétents et efficace
Pas de retard
Pas de problème.
Les port et fenêtres sant arriver et instale la date prévue.
Très recomandable.